Privacy policy

Last Updated: October 10, 2026

Solefi Store respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and safeguard your information when you visit solefi.store or use our services.

Information We Collect

We may collect these types of personal information:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment information (handled securely by trusted third-party payment providers)
  • Device information (such as IP address, browser type, cookies, and website usage data)

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Contact you about your orders, support requests, and inquiries
  • Improve our website, products, and customer experience
  • Send offers and updates, only if you have chosen to receive them
  • Prevent fraud and keep transactions secure
  • Meet our legal obligations

Payment Security

All payments are processed by secure, trusted third-party payment providers.

We do not store your full credit or debit card details on our servers.

We apply appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We share it only when needed to run our business or to comply with the law, including with:

  • Shipping and logistics companies, to deliver your order
  • Secure payment providers, to process transactions
  • Government or legal authorities, when the law requires it

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic, remember your preferences, and support our marketing.

By using our website you consent to the use of cookies. You can disable cookies in your browser settings at any time, although some features of the website may then not work properly.

Your Rights

You have the right to:

  • Ask for access to your personal information
  • Ask us to correct inaccurate information
  • Ask us to delete your personal data where applicable
  • Withdraw your consent to marketing messages at any time

Data Retention

We keep your personal information only as long as needed to fulfill your orders, provide customer support, meet legal obligations, and resolve disputes.

Children's Privacy

Our website is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18.

International Data Transfers

Some of our trusted service providers may process your information in other countries. Appropriate safeguards are in place to keep your personal information protected.

Policy Updates

We may update this Privacy Policy from time to time. Any change will be posted on this page with a revised date.

Contact Us

For any question about this Privacy Policy, reach us at:

Customer Service: 01033992377
Email: info@solefi.store
Support Hours: Saturday to Thursday, 10:00 AM – 6:00 PM